FAQ

How can we help you?

Here is a list of the most commonly asked questions! Click the question below to reveal the answer.
Please call 979-826-4111 with any other inquiries.

Can I arrive early and/or depart late?
Early access (before check-in time) does not guarantee the site/cabin will be ready or available at time of arrival. Extended access (after check-out time) does not guarantee guests will be able to stay on site/in the cabin until departing from the Camp-Resort. Early access/extended access only guarantees access to the Camp-Resort and Camp-Resort amenities, which requires parking in overflow. Access is based on availability and involves a fee based on the time of check-in – please email us for info. We absolutely cannot accommodate access prior to 11AM, so please plan your travel accordingly.
Can my friends come and visit?
Due to COVID-19 restrictions, no visitors are allowed at your site until further notice.
How should I prepare for my arrival?
Wondering what to pack? Make sure to bring a bathing suit, bug spray, and your smiles! Also checkout our handy countdown calendar! 
How far in advance should I make my reservation?
We recommend booking at least 6 months in advance of the desired arrival date, as our Camp-Resort will fill up quickly! We book reservations up to 360 days in advance, so you can even re-book your stay for 2021 at checkout.
What forms of payment are accepted for my reservation?
We gladly accept Visa, Mastercard, Discover, and American Express. Payment is due in full at time of booking.
Will my reservation guarantee a specific campsite or cabin assignment?
We do offer you the opportunity to guarantee your favorite campsite or cabin by paying our applicable locking fee. If you opt out of the locking fee, you are guaranteed your selected site or cabin type, but NOT the specific unit number.
What can I use my Jellystone Park™ gift card towards?
Jellystone Park™ gift cards are applicable towards reservations only. They may not be used towards day camp passes or any on-site amenities, camp store products, etc. Purchase a gift card here.
What is your cancellation policy?
We do not give credit or refunds due to the discomforts of nature. The fun continues rain or shine. Changing the dates of a reservation is considered a cancellation of the existing reservation and re-booking a new reservation, and will be subject to a $25 re-booking fee. Our refund policy varies, depending on the timing of your cancellation notice in advance of the reservation date.

Camp Credit can only be redeemed in the same calendar year as the cancelled reservation and can only be applied toward your site or cabin/lodge rental. For reservations paid with a credit card, cash refunds will be credited to the credit card on file with respect to reservation.

Can I come use your facilities for a day if I am not staying there?
Due to COVID-19 restrictions, day camp passes are not being offered until further notice.
Can I come tour the park before I book?
Yes! We just ask that you call ahead of time and check in at the Registration office before entering the park. Preferably no Friday’s or Saturday’s.
What is your pet policy?
RV campers are welcome to bring their pets along for the fun! Pets are not allowed at our tent campsites, playgrounds, restrooms or other buildings.

Select cabins are pet-friendly for a fee, with a 2 pet maximum. Cabin fees: 1 pet – $40, 2 pets – $60. Pet owners are required to bring crates for their pets and are responsible for pet clean-up and noise control. We reserve the right to remove hostile and disruptive pets from the park. View our pet waiver here.

What amenities are included in my visit?
Access to most attractions are included in your stay for no extra charge, including access to our water attractions and pools, mini golf, stocked fishing lake and more! Certain arts and crafts and gem mining have additional fees. Attraction availability varies throughout the season. For more information, please visit this page.
Do you have RVs available to rent?
While we do not rent RVs ourselves, we do partner with RV Share, a peer-to-peer online RV rental service. Browse available RVs here, or list your RV here. With the rental of an RV from RV Share, you will still need to reserve a site.
Is there good fishing?
We have great fishing available onsite in our stocked fishing lake!
What are your check-in and check-out times?
Lodging:
Check-in 3:00pm, check-out 11:00am

Campsites:
Check-in 1:00pm, Check-out 12:00pm

Do you have quiet hours?
We do! Quiet hours are from 10:30pm – 7am. Anyone under 18 years of age must be at their site or cabin during these hours, unless accompanied by an adult.
Where do I get firewood?
We have firewood available for purchase or delivery at our Ranger Station! Campers are no longer allowed to bring their own firewood. To preserve the beauty of our wooded Camp-Resort, please do not cut down or damage trees in any way.
Can I bring my own golf cart, motorized scooter, hoverboard, or ATV to the Camp-Resort?
For safety and liability reasons, guests are not permitted to bring any personal motorized vehicles into Jellystone Park. Guests found in violation of this policy may be asked to leave without refund. For your convenience, we do offer golf cart rentals that allow accessing our Camp-Resort easy…and fun!
Are alcoholic beverages allowed?
They are! Any alcoholic beverage must be held in an unmarked container or koozie. No glass or breakable items permitted in the Camp-Resort for safety reasons. This is a family-friendly Camp-Resort, so please be considerate of others and refrain from loud and unseemly language.
Do you allow inflatables in your pool and lazy river?
Inflatables and toys are NOT permitted in the pool. Tubes are available on-site for the lazy river. No outside tubes allowed.
Am I able to store my trailer at your park?
We allow overflow storage. We are unable to accommodate Motorhomes and 5th Wheels.
Can I swim in the lake?
The lake is not an approved swimming area.
Are campfires allowed?
You bet, unless when we are under a Burn Ban, so be sure to ask the Registration Station at check-in. We ask that campfires be confined to designated hours and are not left unattended. We do not permit outside firewood being brought into our park or the cutting of any of our trees or brush.  Firewood is available for purchase at our Ranger Station.
Are fireworks allowed?
With the exception of sparklers, fireworks are not allowed in Jellystone Park.
Are firearms allowed?
Firearms are prohibited on park property. This includes BB, Air-soft, and pellet guns.
Do you offer seasonal sites?
Yes, we do. Please email info@wallerjellystonepark.com for more information.
When is the cheapest time to stay?
Our rates depend on when you’d like to stay and what amenities are available during your dates. Non-Peak season is cheaper than Peak season, and weekdays are cheaper than weekends. However, please be sure to check amenity availability before booking.
Is WiFi available?
Yes, there is park-wide WiFi, however, depending on the amount of campers in the park and the amount of guests using at the same time, WiFi may not be accessible.
Why isn't my discount showing when I book online?
Discounts and packages are automatically applied when booking. If you have a promo code, be sure to enter that during the booking process.
Do you offer any discounts?
We do! We offer great savings with our special offers! You can also follow us on Facebook to stay updated on any deals and specials we are offering! We do not accept AAA, Good Sam Club, or any other.

Are you a photographer, blogger, or social media enthusiast? Interested in getting a discount off your next stay in exchange for your vacation photos or a blog post on your stay? We want to hear from you! Simply contact us with your proposal and links to your website and/or socials. We will get back to you at our earliest convenience.

What is the speed limit?
Because the Camp-Resort is full of active families with children, the speed limit throughout the Camp-Resort is 5MPH and is strongly enforced for your safety. Please observe our speed limit to ensure the safety of all our guests. Remember…children are playing!
This is my first time visiting Yogi Bear’s Jellystone Park™. Is there anything I should know?
We are so excited to have you stay with us! There are a few optional items you can bring along to maximize the fun during your trip. You are welcome to bring bicycles to help you get around the park. We also suggest bringing fishing poles for some quality family fishing. And keep in mind that while we do offer plenty of activities here at the park, there are many local attractions that your family may enjoy as well, which you can find on our places to go page. If you have any questions about your upcoming stay, our friendly Reservations team is here to help! Feel free to give us a call at 979-826-4111.
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